Contact

Get in touch

Questions about an order, a product, or a return — call or send us a message and we'll reply within 1–2 business hours during working hours.

Send us a message

If it's about an existing order, include your order number so we can find it quickly.

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Email

contact@jelomi.com

We reply within 1–2 business hours during working hours. Messages sent outside these hours are answered the next working day.

Phone

+44 7868 802289

Monday to Friday, 9:00 AM – 5:00 PM UK time

Business address

45–46 South Bridge, Edinburgh EH1 1LL, United Kingdom

Opening hours
Monday to Friday, 9:00 AM – 5:00 PM UK time

Chasing an order?

Check the status yourself on our tracking page, or find answers in the FAQs.

Track an order