Order help

Track your order

Once your parcel leaves us you'll get an email with a tracking number. Follow it below, or open your order straight from that email.

01

I have a tracking number

Paste the number from your dispatch email. It works with Royal Mail, Evri, DPD, Yodel and most other carriers.

02

I don't have the number

Every order confirmation and dispatch email has a “View your order” button. That page always shows the current status.

Log in to your account

What happens after you order

  1. 01 Order confirmed Confirmation email arrives within a few minutes.
  2. 02 Packed We pick and pack within 1–2 working days.
  3. 03 Dispatched A second email arrives with your tracking number.
  4. 04 Delivered Usually 3–5 working days after dispatch within the UK.

Something not right?

Send us your order number and we'll look it up for you.

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